The Claims Manager position at Choice Insurance is responsible for fostering collaboration between the carrier/client and advocacy of personal and commercial lines claims, shaping plans of action and overall claims management expectations. They will work directly with multiple insurance company representatives and clients to manage claim costs on all lines of personal and commercial insurance coverages.

Responsibilities (What will be the day- to- day responsibilities of this position?)

• Develop positive relationships with Choice Insurance associates, clients, and carriers
  • Act as a resource/point of contact for complex claims issues
  • Aggressively pursue timely closure of all claims
  • Assist in investigations of claims, compensability and damages
  • Participate in claims strategies development with insurance representatives and attorneys
  • Develop, facilitate, and present effective claims management training and resources to educate our clients
  • Analyze claims status, prepare and/or present reports to Advisors, Account Executives and clients as requested
  • Keep abreast of all new developments in the claim’s arena through periodicals, seminars, membership organizations and carrier meetings
  • Maintain an extensive knowledge of insurance coverages and markets
  • Document claim activity within agency management system
  • Other duties as directed by management