Asset Recovery Specialist

SAC Finance, Inc./Superior Auto is a growing, regional automotive group that is seeking an Asset Recovery Specialist to join our team. Founded in 1975, we have been helping hard‐working people purchase a vehicle they need despite credit challenges. Our mission is to build relationships that last by providing reliable transportation and convenient financing options. Join our team today!

This is a Full‐Time position, with exceptional benefits and a strong management team. As an Asset Recovery Specialist, you provide superior service at all times to our dealerships and administrative team. This includes but is not limited to preparing and processing legal proceedings for charge‐off accounts. At SAC Finance, we seek driven individuals with a positive winning attitude. SAC Finances ideal candidate is seeking more than a job. Instead, you are pursuing a career that offers unlimited growth within the company!

Duties and Responsibilities

• Prepare charge off files as they come into the department, status them appropriately.
• Bankruptcy processing and filing proof of claims.
• Set auction sales of repossessed vehicles, post auction payments after sales.
• Process, post and import customer payments.
• Scan and prepare files to attorney’s in a timely manner
• Answer & make calls to customers/vendors as needed to locate customers or vehicles.
• Ensure we are following FDCPA, CFPB and state specific codes when handling accounts.
• Call customers that are set up for payment arrangements.
• Other duties may be assigned as needed.

Competencies

• Adaptability ‐ adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups and varying customer needs.
• Creative/Innovative ‐ develops fresh ideas that provide solutions to all types of workplace challenges.
• Customer Focus ‐ builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Organizational Awareness ‐ uses knowledge of the workings, structure and culture of the organization and political climate to solve problems and accomplish goals.
• Initiative ‐ recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations.
• Teamwork ‐ promotes cooperation and commitment within a team to achieve goals and deliverables.

Knowledge and Skills

• Ability to work independently with minimal supervision and effective use of time.
• Demonstrates a record of achieving performance goals and objectives.
• Ability to make prudent decisions that are timely, well‐researched and reflect awareness of impact.
• Strong interpersonal skills, including a willingness to consistently provide superior customer service.
• Communicates effectively by providing precise and timely communication.
• Ability to react appropriately under pressure and apply good judgement in ambiguous situations.
• Adaptable to changing business priorities. 
• Ability to work effectively in collaboration with a team to achieve goals and objectives.

Experience and Education

• Education and Experience –2 years legal/collection experience. High attention to detail and accuracy. Proficient in excel.
• Confidentiality- Debtor Legal Files.
• Must have a valid state driver’s license and a good driving record.
• Must be at least 18 years of age.
• Proficient communication in English.

Benefits

• Paid Holidays
• Paid Birthday Off
• Health, Dental and Vision Insurance
• HSA Plan with Employer Contribution
• 401(k)
• And Many More!

Working Conditions

Working inside, outside, wet, hot and cold temperatures, humid, dry adequate light and ventilation, moving objects, working with others and working along.

*Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

**Superior Auto is an Equal Opportunity Employer.