Deerwood Bank is looking for an experienced Teller/New Accounts Representative to work in its Blackduck locations. Our ideal candidate will be genuinely friendly and upbeat, who loves to work in a team environment, and can build trust with our customers.

Every day, you will use your upbeat personality to greet our customers when they enter the bank. You will use your passion for serving customers to assist them with their banking transactions and account maintenance. You will use your professional demeanor to offer knowledge and guidance to offer the best products and services to meet their needs.

Some of the functions of this job include:

• Assist customers and staff with various retail, operations and customer service support.
• Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.
• Maintains currency and coin supply within bank policy.
• Maintains balancing records within acceptable limits.
• Maintains adequate supplies of and appropriate audits of cashier’s checks, gift cards, reloadable cards and temporary cards.
• Cross trains employees in all functions of the Teller position.
• Provides various tasks including but not limited to verifying balances, maintain load and balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, may have to maintain bait money, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.
• Cross sell and introduce new services to customers focusing on branch goals and regulatory guidelines.
• Open and close the bank following proper security procedures.

Hours:

• Monday - Friday with hours between 7:45am - 5:45pm (8-hour shift)
• Saturday 8:45am - 12:15pm (typically 2 per month, but may vary depending on staffing levels and numbers of Saturdays in the month)

The qualified candidates will have the following:

• Excellent customer service
• Works well in a team environment.
• Flexibility to work between both the Northome and Blackduck locations based on the business needs. The home location will be Northome.
• Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.
• In-depth knowledge of all bank deposit products, services and policies
• Basic knowledge of bank loan and investment center products
• Effectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, and database.
• Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.
• Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.
• Excellent verbal and written communication skills.
• Display independent judgement.
• Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.
• Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.

We want YOU to join the talented team here at Deerwood. Come find out what nice & simple banking is all about! Apply today to start your new career.

About Deerwood

Founded in Deerwood, Minnesota in 1910, Deerwood Bank is a community bank that strives to take a complicated financial world and make it nice & simple. Nice in how we treat our staff and loyal customers. Simple in our products - no fuss here... simple and easy-to-understand products and services. With 12 locations around Minnesota, we're bringing nice & simple banking to your community!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 2% match
• 401(k) 3% Match
• 401(k) matching
• AD&D insurance
• Adoption assistance
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Employee assistance program
• Employee discount
• Financial planning services
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance
• Volunteer time off

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Working for Deerwood Bank requires a background check and a review of credit history. Are you willing to participate in this process?
• What are your salary expectations/requirements?
• How soon are you able to start?
• Our hours of operation are Monday - Friday 7:45am - 5:45pm and Saturday 8:45am - 12:15pm. Are you willing and able to work shifts that work cover the span of those hours? (i.e., 7:45am - 4:45pm somedays and 8:45am - 5:45pm other days. Plus 2 Saturdays per month)

Experience:

• Cash handling: 1 year (Required)
• Banking: 1 year (Preferred)
• Front End Professional Customer service: 1 year (Preferred)

Ability to Relocate:

• Blackduck, MN 56630: Relocate before starting work (Required)

Work Location: In person