Patron Services Assistant

Deerfield Public Library

Overview :

As our Parton Services Assistant, you will be compensated at a rate of $19.00 per hour.

The role of Patron Services Assistant is a part-time position requiring to work 15 hours per week, covering Wednesday 4-9pm, Thursday 4-9pm, Saturday 12-5pm, as well as rotating Sundays (approximately once per month).

Your duties involve initiating a welcoming Library experience for both new and established patrons and visitors, assisting patrons with their accounts, providing computer assistance and technical support, giving directional assistance, and introducing Library programs and services.

Benefits :

• Library Card
• Paid Personal Time
• Wellness Programs
• Employee Assistance Program
• Retirement Savings Plan Options
• Tuition Reimbursement
• Headspace App

What You’ll Do Every Day :

• Welcome patrons and visitors to the Library, providing directions and other assistance
• Perform circulation procedures, such as Library card registration and renewal, material checkout, and accepting payments
• Provide computer assistance with a variety of programs and tasks, web browsing, creating PDFs, printing, photocopying, faxing, and using Library apps
• Handle money accurately, including collecting, counting, giving change, processing credit cards and documenting transactions
• Assist and empower patrons to use the sorter for returning items and the self-check stations for checking out items and paying fees
• Work cooperatively on desk with staff from the Adult Services department
• Process outgoing and returning LINKin loans from libraries in our consortium
• Use assigned training tools to stay up-to-date with HR and IT security training requirements

Qualifications :

• Experience and confidence with computer programs and online platforms
• General knowledge of Public Library Circulation practices and principles
• A friendly, outgoing attitude and genuine interest in helping others
• Knowledge of current integrated Library systems, while not required, is helpful

EEO Statement :

The Deerfield Public Library is an equal opportunity employer and values diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

See the job description for full responsibilities and qualifications.

This position will remain open until filled.

Last updated : 2024-05-23