Job description

[DMHS] Forklift Service Technician

DMHS, is a material handling solutions provider throughout Georgia. We strive to provide great customer service to our trusted customers and know the material handling industry from years of industry experience. Our customer focused team works together to build what we are today and the biggest part of that is our employees!

We're seeking a Road Forklift Technician to support our Macon, GA area!

Benefits you'll receive working for DMHS:

• Family-oriented environment
• Tool & Boot allowance
• High-quality uniforms including a washing service
• Competitive pay
• Medical- 100% company paid
• Vision Insurance
• 401(k) w/ match
• Paid Vacation & Personal time
• Sign on bonus
• Apprentice program with room for growth
• Service Van

Pay for the position will range depending on experience.

Check out our website: https://dedicatedmhs.com/

Job Information:

Diagnose and Repair Material Handling Equipment from all Manufacturer’s Lines

What you'll do as a Technician:

• Diagnose and Repair various brands of material handling equipment both in a shop environment and/or at customer’s locations around Metro Atlanta.
• Maintain a very high level of customer service at all times
• Work in a safe manor always adhering to all OSHA regulations
• Recommend methods for service improvements

Role & Responsibility:

Technical Standards Comprehension and Proficiency

• Comprehend and retain knowledge of OSHA Compliance standards
• Proficiency or basic understanding of how to read wiring schematics and hydraulic schematics
• Read Technical drawings, vehicle manufacture’s specifications, work orders, instructions, formulas, or processing charts

Compliance Controls

• Safety Procedures-Adhere to safety procedures and perform all work in a safe manor.
• Equipment Selection - Determining the kind of tools and equipment needed to do a job.
• Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Repairing - Repair machines or systems using the needed tools.
• Troubleshooting – Determine cause of the equipment failure and how to repair it

Job Requirements:

• Education Required: High School Diploma (or GED or High School education equivalent)
• Education Preferred: Post-Secondary Certificate in Mechanical Field (Diesel Mechanic’s)
• Customer and Personal Service
• Knowledge of principles and processes for providing high levels of customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Mechanical/Electrical Operations, Maintenance

• Knowledge of machines and tools, including their designs, uses repair and maintenance

Skills Required

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time Management - Managing one's own time effectively and in accordance with customer expectations.
• Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Equipment Maintenance - Proficiency in Diesel, Gasoline and LP fuel systems. Must have a basic knowledge and understanding of hydraulic systems, pumps, pressures, and functions. Preference given to candidates with experience on Curtis Electric Controllers and/or SME Electric Controllers.

Decision-making Scope (Range)

• Role Level: Individual Contributor
• Direct Manager: Service Operations Manager
• Direct Subordinate(s): 0
• Number of Teams Under Direct Control: 0
• Number of Subordinates: 0

Communication

Internal Shared

• Service Department
• Parts Department
• Rental Department
• Sales Department

External Shared

• Customers
• Vendors

Job Type: Full-time

Work Location: On the road

Job Type: Full-time

Pay: $20.79 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person