Decker’s Carpet Cleaning is currently accepting resumes for full time EXPERIENCED Carpet Cleaning Technicians.

Who We Are:

Decker’s Carpet Cleaning, established in 2011, is a family run business based in Kingwood, TX. Our mission is to make people happy and improve the environment around us.

We do this by keeping their floors and furniture clean in their homes and offices in a friendly, professional, and efficient manner.

We feel that our customers should be delighted by our service and amazed by our results.

What We Do:

We visit customers’ homes, workplaces, schools and churches where we greet the customer, evaluate their cleaning needs, offer our best solution to their needs with a clearly defined scope and price, complete the service, and collect the balance due. Our goal at each visit is to build a long term relationship with that client.

Our services include:

• carpet cleaning using our own proprietary methods
• carpet repair and stretching
• tile and grout cleaning
• hard floor cleaning
• VCT Strip and Wax
• stone floor and surface cleaning honing and polishing
• upholstery cleaning
• mattress cleaning
• shower stall cleaning
• auto interior cleaning
• granite countertop cleaning and polishing
• Emergency Water Extraction and structural drying
• Area rug cleaning
• other tasks or services as they develop

Who You Are:

You have DEMONSTRATED Customer Service skills in a hands on environment (Restaurant Server, Tire Shop, Oil Change shop, Retail, or in home service provider or similar position)

You’re passionate about SOMETHING! You realize this is a job where you will be on your toes with customers, on your feet cleaning, and you’re here to delight and amaze our clients. That takes enthusiasm.

You’re willing to take initiative and learn new things. Education is important to you and you know it comes in many different forms. You seek it out for your own personal betterment.

You have integrity. You would never dream of cutting corners or being dishonest with customers. You’re working to make money, but you must feel you’re contributing to something bigger.

You’re a good communicator. You can get to the point while being clear and effective, and you actively listen when people speak. You can read, write, and speak English and maybe even other languages.

You can measure and calculate the area of a room and can build an invoice with multiple service items and taxes.

You’re in good physical shape. You can lift 50 plus pounds and work on your feet in various conditions. You’re not allergic to cats, dogs, dust, springtime, hard work, or mornings. You can see the full color spectrum to identify spots on the carpet.

You can follow and give direction. You have a good attitude towards life and take a positive approach to problems.

You pay attention to the details. You know that the little things matter and that’s what sets you apart from your peers.

You can drive a van and you’re a safe and courteous driver. You can navigate traffic, understand online maps, and understand that your van is a giant billboard.

The ideal candidate excels at listening to the customers’ needs, finding the best solution, communicating the value of the solution, and delivering a high-quality result.

Candidates must have the following:

• Valid Driver’s License and clean driving record
• Pass a Background Check
• Customer Service Experience in a hands on environment

What You Will Do:

• Review the day’s route
• Prepare vans and equipment
• Communicate effectively with team and customers
• Travel to and from job safely
• Quote and close sale on job, Define Expectations
• Discuss and view job with customer and crew
• Set up job, direct or train new Technicians to set up and Vacuum/Sweep and Prep Rooms/areas
• Clean item(s) using specific steps and solutions outlined in training maintaining a high attention to detail
• Execute job in a professional, safe, and efficient manner including utilizing all precautions available (PPE, corner guards, towels, straps, mats, drop cloths, wet floor signs, air movers)
• Train and develop new Technicians in all methods utilized
• Communicate Expectations and Results with customer and staff
• Suggest additional services in an Educational and Conversational manner
• Clean Up job site
• Inspect Job with Customer
• Collect on Invoice, Finalize Data Entry, Send Receipt, discuss leave behind marketing materials
• Schedule Additional Service if Needed
• Canvas Neighborhood (Before, During, Or After)
• Maintain a positive attitude and crew throughout job/day
• Perform multiple tasks at multiple stops throughout the day
• Put away clean and well stocked vans and equipment at end of shift

What We offer:

• A competitive pay scale with room for advancement.
• Industry training and certification
• Paid holidays, including your birthday!
• Uniforms/ Uniform Allowance
• A fun, exciting, and rewarding career making people happy by cleaning up their home or work environment
• Be part of a small business that has a great reputation and works to better the industry and environment

Additional Compensation:

• Bonuses
• Tips

Pay Frequency is every other Friday.

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Expected hours: 20 – 60 per week

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Tips

Ability to commute/relocate:

• Kingwood, TX 77339: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)
• PROFESSIONAL CARPET CLEANING: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)
• IICRC Certification (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person