5 customer service finance coordinator Jobs in overland park, ks
TFL is Hiring a Customer Service Coordinator Near Overland Park, KS
TFL, a leading live entertainment and technology company, has a fantastic opportunity for a Customer Service Coordinator to join our team.
About TFL
At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., Omaha, Neb. and St. Louis, Mo.
Responsibilities & Job Duties (include, but are not limited to)
- Provide best-in-class service to our TFL retail and private-label customers through all available means of communication.
- Work in the Point-of-Sale system to assist customers on ticket purchases and delivery.
- Deliver industry-leading customer experience with tone, empathy, confidence, and attention to detail.
- Develop and create solutions to customer issues efficiently and effectively.
- Execute CRM strategy, effectively maximizing HubSpot capabilities.
- Utilize Customer Relationship Management tools for recording customer communication and interactions. Ensuring proper procedures for all interactions.
- Work collaboratively with other team members to achieve departmental and company goals.
- Actively contribute ideas and potential improvements to team members and management.
- Proactively engage in protecting company assets through vigorous fraud prevention and cash handing procedures, actively assessing credit card misuse or abuse.
Qualifications
- Bachelor’s degree in a related field preferred
- Must have a passion for sports and/or live entertainment
- Retail, travel, event, sports or live entertainment experience considered a plus
- Excellent verbal and written communication skills
- Self-motivation, attention to detail and strong organizational skills required
- Must be able to work independently and as part of a team in a group setting
- Strong ability to multi-task
- Must be available to work under pressure in a fast-paced environment
- Must have an eye for detail
Benefits
- Competitive salary
- Discretionary performance bonuses
- 401k with company match
- Unlimited vacation
- Medical/Dental/Vision insurance
- Long-term and short-term disability
- Life insurance
- Paid maternity leave
Perks
- $1,000 employee ticket credit
- Company outings to local live events, including Suite tickets to Kansas City’s premier events
- Company kitchen with free snacks and drinks
- Company happy hours on the first Friday of every month
- Employee referral program
- Casual dress code
Job Summary
Other
Transportation
$43k-54k (estimate)
12/03/2023
05/13/2024
tfl.com
JEFFERSON CITY, MO
100 - 200
1996
Private
TOM LANDWEHR
$10M - $50M
Transportation
Related Companies
About TFL
TFL provides specialty chemicals such as tanning agents and dyestuffs for the leather industry.
The job skills required for Customer Service Coordinator include Customer Service, Written Communication, Life Insurance, Attention to Detail, Empathy, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
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CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
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The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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Step 3: View the best colleges and universities for Customer Service Coordinator.
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