Overview

This position will support the East Houston Market!

DECA Dental Group| Ideal Dental is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008. DECA is actively expanding its footprint coast to coast under the brand Ideal Dental. Ideal Dental's culture is founded on a patient-centric model. The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning. To learn more, please visitdecadental.com and myidealdental.com. 

What do we offer? 

• Medical insurance 
• Discounted dental benefits for the employee, their spouse, and dependent children 
• Vision
• Long-term disability
• Short-term disability
• Life insurance 
• Accident coverage
• Paid holidays 
• Paid Time Off (PTO) 
• CPR recertification 
• 401K 
• Employee scholarship program 
• Employee discount program through benefits hub

We invest heavily in our team members with COMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly defined LONG-TERM CAREER PATH. We believe in WORK/LIFE BALANCE and LEAVING THE OFFICE ON TIME. You will join a network of supportive teammates who keep your career goals at the forefront. Ideal Dental is the perfect fit if you enjoy having fun in the office while working hard!

Responsibilities

• Managing overall productivity and profitability for 10 dental office locations
• Managing all day-to-day operations of assigned territory, including employee relations, patient relations, and achieving operational goals
• Increasing patient growth and retention by supporting sales, marketing, and promotional programs
• Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, and collections and receivables
• Ensuring successful execution of operational standards, including compliance with established company policies and procedures
• Handling all patient service issues to ensure excellent guest satisfaction
• Building team morale to support company culture
• Creating staff schedules
• Presenting treatment plans and assisting guests with overcoming financial obstacles as needed
• Completing daily and monthly reporting
• Attending meetings and communicating with other departments as needed
• Performing all other duties assigned

Qualifications

• Strong communication and customer service skills
• Leadership skills and the ability to lead by example
• The desire and ability to connect with and serve guests
• Ability to multi-task while working in a fast-paced environment
• Four years of experience successfully leading and managing multiple dental offices
• Knowledge of dental insurance plans and dental terminology is a must
• Strong familiarity and expertise presenting patient treatment plans and financial arrangements
• Eaglesoft experience is a plus
• Bachelor's degree preferred

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