Dean’s Professional Services is now hiring for qualified, patient-care focused Orthodontic Treatment Coordinator to work in New Haven, CT, for a Pediatric Dental and Orthodontic Practice. Our client provides dental practice management services to over 120 supported offices across the country. Their mission is to create a world of happy, healthy smiles by providing high quality dental care in a fun, compassionate environment. 

The Orthodontic Treatment Coordinator is responsible for consulting with patients, developing care plans, evaluating patient progress, arranging appointments, and assisting with securing funding for medical care. 

Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.

Job Responsibilities:

• Ensures the team delivers quality and compassionate dental care to every patient
• Responsible for spending time with patients seeking dental and orthodontic care and answer questions related to planned treatment and corresponding fees
• Responsible for ensuring the patients leave well informed, with all their questions answered about treatment and related insurance coverage, including patient
• Ensures the patients receive a great experience
• Serves as the financial and insurance benefit expert to obtain a high percentage of treatment acceptance from our patients.
• Presents dental and orthodontic treatment plans and gives estimates of treatment costs in an effective manner
• Educates and discusses the provider's treatment plan after diagnosed and reviewed by the clinical staff with the patient
• Collections tracking and monitoring, and any required patient follow-up
• Explains, promotes, and adheres to company payment policies and procedures
• Obtains high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Solicits referrals from patients post treatment while at the same time tracking satisfaction with work provided
• Other duties, as they would benefit the support of the Orthodontist or Dentist
• Responsible for Orthodontic and Dental compliance
• Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment
• Administers contract and patient dismal process
• Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Adheres to company guidelines as it relates to payroll and other human resource functions for assigned team

Job Requirements:

• High school diploma or equivalent. 
• Previous Dental/Ortho clinical experience a plus (DA certified preferred)
• Minimum of 3 years of customer experience preferred
• High level knowledge of Orthodontics and associated treatment planning preferred
• Strong written and oral communication skills required
• Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations and CDT codes highly preferred
• Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
• Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred
• Bilingual English-Spanish is a plus

Job Details:

Schedule: Monday-Friday- 8 am - 5 pm with working 2 Saturdays a month as needed-9 am - 2 pm

Pay: starting at $20hr benefits

Full benefits – healthcare, dental, vision, 401k program

Dean’s Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visit www.deansprofessionalservices.com.