Location: Lexington, KY (On-site)

Are you a technology professional ready for the next step in your career? Are you ready to make a daily impact on the clients you serve? From Managed Services to Cybersecurity and Infrastructure Solutions, Dean Dorton offers clients a wide array of technology consulting services – and we would love to connect with you! We are looking for someone to join our firm who will strategically and logistically serve and support our technology consulting clients. 

What you’ll be doing:

• Partner with clients to ensure fully functioning technology environments (maintain server, network, end-user devices, etc.).
• Provide white-glove customer service through professional communication and follow-up
• Use knowledge base, support tools, and resources to effectively research and troubleshoot IT problems
• Effectively leverage specialized support teams for advanced troubleshooting and specialized projects
• Partner with the technology team and leadership to ensure compliance with established client agreements
• Manage and prioritize clients and projects while establishing/maintaining strong relationships with all teams you serve

Preferred Qualifications:

• Excellent verbal and written communication skills
• Strong drive for excellence and attention to detail
• Proficient analytical and problem-solving skills
• Ability to multi-task and prioritize well
• Windows Server and Active Directory
• Microsoft 365
• Backup and Disaster Recovery concepts
• Foundational understanding of virtualization platforms (VMware/ Hyper-V)
• Foundational network and routing

Dean Dorton is seeking a professional with a Bachelor’s degree and experience in at least two of the preferred technical categories. The ideal candidate will demonstrate strong work ethic, professionalism, excellent verbal and written communication skills, and a passion for problem-solving and client service.

The Fun Stuff 

Work isn’t all work! We want to make your experience at Dean Dorton a great one. From your health and happiness to your long-term satisfaction, we focus on YOU! A few highlights are listed below:

• Health insurance – medical, vision, dental
• Flexible work environment
• Unlimited Paid Time Off (PTO)
• Paid family leave, medical leave, and maternity/paternity leave programs
• Retirement benefits – 401(K) match and best-in-class automatic profit sharing
• Telemedicine, mental health resources, and wellness program reimbursement
• Life insurance and disability insurance

Dean Dorton is an Equal Opportunity Employer. We’re committed to growing and empowering an inclusive community within Dean Dorton and our industry which is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. We encourage you to apply for our available positions, even if you don't necessarily check every box on the description.

Dean Dorton. Innovating Together.