Who We Are: De Beers Jewellers

As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence.
At De Beers Jewellers we are committed to guiding individuals on their personal journey of discovery. Harnessing nature’s finest work of art, De Beers Jewellers hand select the rarest natural diamonds, creating distinctive designs, each as unique as its wearer.
The key to success within our brand is an attitude of excellence, passion and delivering for our clients. We seek motivated, ambitious people who will thrive in an environment which fosters collaboration, inclusivity and creativity.

Business Partner

• To be a strong partner to the Operations Manager in the day to day operational and performance management support.
• Be a creative analyst, providing insights in sales, trends, and forecasts using various software platforms.
• Support as a resource to wholesale partners for pricing and availability inquiries.
• Help the success of the retail staff by conducting analysis and proposing plans for CRM/CX/CONVERSION using various software platforms.

Store network

• Prepare business analysis and reports, regular or upon request.
• Comfortable in monitoring KPI indicated by Ops Manager or Managing Director.
• Work closely with other departments on all store new openings, closures, relocations, and refurbishment projects.
• Process owner for warehouse management; along with the reception and disbursement of VM and Merchandising items within.
• Support Operations Manager in creating presentation applications for CAPEX, Repairs, Summaries, etc. to be provided to UK Home Office.
• Support the store directors with operational or maintenance issues.
• Work closely with Ops Mgr and other departments on the implementation of new systems into the stores, to ensure any requirements are fulfilled.
• Be able to support the entire network (retail, ecom, wholesale) in logistical troubleshooting.

Assisting the Operations Manager in Management Control Systems:

• To supervise the implementation of all controls in NA (retail procedures).
• To ensure security environments are well set up, which include security company contracts and arrangements; for both normal business hours and special situations (such events).
• CCTV & security alarm management.
• To assist finance & merchandising teams to ensure the safeguarding of inventory. by organizing weekly/monthly/quarterly inventory counts as required.
• To coordinate the control and the follow-up of the stock discrepancies.
• Retail manual: help ensure the retail team is aware of and respects all guidelines.
• To partake in external and internal control audits and manage the subsequent outcome/to-do list.
• To assist with the submission of budgets, revisions and strat plans, for Sales, CAPEX and FTE.
• Organization of lease agreements, insurance policies, outsourced service professional contracts.

Other Operations Responsibilities

Human Resources

• To be willing and able to support directly in store with sales, logistics, and events.
• To work closely with the Retail & Security teams to ensure educational/training requirements are met.

The base salary for the position is $70-$80K USD annually.

• Bachelor’s degree
• 2 years in luxury retail environments (ideally jewellery)
• Strong knowledge and understanding of the operation requirements and retail math in the industry
• Knowledge of Salesforce a plus and retail systems
• Working in a cross-functional capacity
• Analytical, precise and process-oriented
• Proactive, persuasive, and diplomatic
• Organized and detail-oriented
• Passionate for business
• Entrepreneurial mindset
• Confidence in influencing
• Results-oriented

Your opportunity for a brilliant career.

As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence.

At De Beers Jewellers we are committed to guiding individuals on their personal journey of discovery. Harnessing nature’s finest work of art, De Beers Jewellers hand select the rarest natural diamonds, creating distinctive designs, each as unique as its wearer.

The key to success within our brand is an attitude of excellence, passion and delivering for our clients. We seek motivated, ambitious people who will thrive in an environment which fosters collaboration, inclusivity and creativity. Are you one of them?

Safety

Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

Equity, Diversity & Inclusion (EDI)

As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.

Building Forever

Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.

Referrals

Referral incentive applicable: This opportunity is open to a paid referral incentive according to the Employee Referral Policy (HRM.AD.21.00). Referral incentives are applicable to De Beers Group internal employees only.

Background Checks

Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications

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