Overview

The Clinical Operations Manager is responsible for supervising, facilitating, and coordinating the activities of clinical support staff for the provision of quality patient care in the physician outpatient clinics. The Clinical Operations Manager demonstrates the consistent ability to act as a role model providing direction in the application of the nursing and clinical process, quality improvement standards, and organizational and departmental goals in accordance with policies and procedures.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.

All other duties as assigned.

Qualifications

Registered Nurse with current Alabama or Multistate License. Bachelor’s degree in Nursing preferred

Minimum of 2 years’ experience as a registered nurse.

Prior work experience in nursing management or leadership role preferred

Excellent interpersonal and communication skills. Must be able to read, write legibly, speak and comprehend English.