Are you motivated to be a part of a dedicated and motivated team working in a fun environment? Then DCF is the place for you! We are looking for a motivated full-time Sales Associate for our Castle Rock store location. DCF is Colorado's premier indoor shooting range, gun store, gunsmithing shop, and source for firearm training and education. Whether you're a seasoned professional or a brand-new shooter, DCF has everything you need for a great day on the range and/or shopping. We've raised the bar when it comes to outfitting customers for the shooting sports, making us truly A Higher Caliber of Service.

Job Summary:

• Provides customer service, drives sales, and resolves issues by offering solutions, explanations and options.

General Responsibilities:

• Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
• Assists customers in identifying and purchasing firearms and firearms related accessories and training
• Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
• Ensures proper documentation and processing of firearms and related articles according to federal regulations.
• Creates strategies to ensure company profitability is maintained and goals are met.
• Identifies and prioritizes problems and issues related to service area.
• Maintains close contact with customer to give updates on progress toward resolution of issue or service requests.
• Ensures that appropriate changes were made to resolve customers' problems.
• Refers unresolved customer issues to designated departments.
• Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• The company reserves the right to add or change duties at any time.

Job Qualifications:

• Education: High School Diploma or equivalent
• Experience: 1-3 years of related experience
• Flexibility: Willingness and ability to work longer shifts as required based on the needs of the store.
• Transportation: Reliable transportation daily

Skills:

• Strong Communication
• People Skills
• Service Oriented
• Time Management
• Collaborative
• Works well under pressure

If you would like to be considered for joining our team of hard working, fun, gun-loving people, we would love to talk to you!

DCF Guns is an EEO employer

• This is a full-time position, 4 days on/3 days off, and usually includes evenings and weekends. Pay is hourly plus commissions. Must have reliable transportation. Must submit to a background check.