General Job Description - Assistant Rental Manager

Important: We are not hiring seasonally for this position. Must be able to work full-time during store hours
Job Summary:

The Assistant Rental Manager helps guide the operation of our rental department, acting as the supporting role for the Rental Manager. This successful candidate is great at multi- tasking, enjoys working with others and can keep calm when working in a fast-paced environment. With a focus on customer service, the Assistant Rental Manager must exhibit a calm and composed demeanor, capable of following directions and able to ensure the highest level of support for the rental department.

Essential Job Functions:

• Provide outstanding customer service by recommending appropriate equipment for rent or purchase

• Setup reservations, process contracts efficiently, ensuring all details are accurate

• Perform maintenance checks on rental equipment

• Loading/Unloading and strapping customer rentals

• Identify when equipment needs to be repaired

• Operate BisTrack POS and Alert Rental

• Write up Works Orders, PO's and Special Orders

• Work with Rental Manager to help train staff

• Assist the Rental Manager in ensuring that shop staff adhere to their daily duties

  and stay on schedule

• Maintain a clean and organized rental department including the shop/shop tools

• Deliver equipment to and from customer job sites

• Apply logic and have critical thinking skills

• Equipment assembly

  Knowledge Desired:

• Mechanical knowledge in: rental equipment, power tools & small engines

• Transporting Equipment with a tandem axel/gooseneck

• Power Equipment knowledge

• Customer Service and Sales