Carillon Brewing Co. is a unique craft brewery, owned and operated by Dayton History, that specializes in historic beer production and features traditional German American fare. The core of Dayton History’s mission is to educate and preserve. As a part of Dayton History, Carillon Brewing Co.’s primary goal is to both immerse our guests in a welcoming, entertaining, historic, and educational experience.

Basic Function:

This position exists to ensure our guests have a high-quality and enjoyable experience by serving food in a timely and accurate manner.

General Responsibilities:

• Deliver food orders from the kitchen to customers’ tables quickly and accurately
• Act as point of contact between front of house and kitchen
• Communicate information to kitchen supervisor and cooks with attention to priorities and special requests
• Assist with bussing tables and sanitization
• Assist with set up and service for special events in the Bier Hall.
• Answer guests’ questions and ensure they have everything they need
• Build rapport with customers to create a positive atmosphere
• Answer basic questions about Carillon Brewing Co. and Carillon Historical Park
• Communicate customer feedback to the appropriate staff
• Additional duties as assigned by management

Line of Communication and Accountability:

This position reports to the Restaurant General Manager.

Qualification Requirements:

• General POS knowledge, experience with Toast preferred
• Outstanding communication and customer service skills
• Strong attention to detail
• Effective team member
• Ability to multi-task
• Effective stress management and conflict resolution skills
• Available for various shifts including weekends

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Ability: Ability to read and comprehend simply instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

• Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Computer Skills: To perform this job successfully, an individual should have knowledge of internet software and order processing systems.

• Work Environment: While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The noise level in the work environment is usually loud.

• Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands and talk or hear. The employee is frequently required to reach with hands and arms and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include depth perception and ability to adjust focus.