Description

Company Mission/ statement:
Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Flex Spending Account
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: $17-$19/hr.

Location: Option to work remotely, or from any of our Western FBC locaitons (Buncombe CFBC, Cabarrus FBC, Iredell FBC, Union, FBC)

Summary:

This position provides referral coordination to the BHUCs and FBC’s. Reviews daily census and provides stats to partner agencies in order to facilitate patient care.

Essential Duties and Responsibilities:

• Ensures adequate coverage to maintain required staffing ratios at each FBC, by communicating with center directors about the schedules of their staff members, and coordinating with temp agencies to fill open shifts. Monitors and adjusts the schedules as needed to accommodate changes due to staff vacation leave, sick leave, and call outs/cancellations by both Daymark and temp agency staff.
• Serves as the primary point of contact with the temp agencies regarding scheduling confirmations, shift changes, and onboarding of temp agency staff. Manages the spreadsheet for each temp agency and sends this out daily.
• Provides back up coordination of referrals for FBCs and BHUCs- provides support/guidance to outside referral agencies, including hospital emergency departments, to triage for appropriateness prior to sending on to the referrals coordinator.
• All other duties as assigned by center/regional directors.

Special Attributes: Strong organizational skills and attention to detail. Ability to communicate effectively with internal managers, temp agency staff, and clients/families. Strong interpersonal skills and belief in consumer’s ability to recover. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to make sound decisions in emergency situations. A desire to work with individuals with severe mental illness and substance abuse issues. Ability to triage incoming admissions.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High School Diploma or GED equivalent required with a minimum of 1-year experience working in behavioral health, substance abuse, and/or crisis experience preferred. AA degree or a BS/ BA degree in healthcare administration, human services, or related field, and/or certification in workforce management or human resources preferred. Familiarity with electronic health records systems (EHR) and Microsoft Excel. Must be at least 18 years of age and proficient in reading, speaking, and writing.

Qualifications