Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Harveys Lake Tahoe properties are the premier employer of choice.

Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.

• Professional and leadership development
• Paid breaks and a free meal during each shift
• PTO / FTO
• Access to the on-site team member gym
• Health and Wellness benefits after 90 days of service
• On-site Wellness Center and monthly health and wellness initiatives
• Employee Assistance Program
• Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
• Optional 401(k) plan eligibility after 90 days of service
• Sign on bonus for select positions

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values Together We Win, All In On Service and Blaze the Trail every day.

Our mission, Create the Extraordinary . Our vision, Create spectacular worlds that immerse, inspire and connect you . We don’t perform magic;

JOB SUMMARY :

To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.

KEY JOB FUNCTIONS :

• Assists guests by giving directions and answering questions in a friendly and courteous manner.
• Investigates all accidents on Harrah’s / Harveys premises.
• Assists injured guests and applies first aid and / or CPR as necessary until professional help arrives.
• Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
• Patrols the parking lot and garage by car or van.

Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.

• Escorts employees with monies.
• Completes written reports as assigned.
• Controls and directs traffic as needed.
• Ensures the delivery of great customer service

EDUCATION and / or EXPERIENCE :

High school graduate or equivalent preferred

QUALIFICATIONS :

• Proven ability to maintain confidentiality of the material being handled
• Literacy and fluency in English
• Must have a valid Drivers’ License and clean driving record
• Have current CPR certification or be able to obtain certification within 90 days of hire date.
• Must be 21 years of age.
• Report writing skills
• Computer literacy required
• Ability to obtain a license from the Nevada Gaming Control Board
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS :

• Auditory and visual fields must include immediate environment
• Ability to move quickly in response to emergency situations
• Ability to deal with violent situations by verbally de-escalating them or by physically restraining a violent person
• Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency
• Must be able to bend, lift up to 45 lbs. and to carry the weight up to 20 feet
• Must be able to restrain, or assist in restraining a person of up to 200 lbs.
• Must be able to walk / stand up to 8 hours per day

Positions that have contact with the public require the ability to work in a noisy

environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (.

emergencies, changes in personnel, workload, rush jobs or technical developments).

Last updated : 2024-05-07