3 bilingual customer experience representative Jobs in columbus, oh
Lifetime Quality Roofing is Hiring a Customer Experience Representative Near Columbus, OH
Lifetime Quality Roofing is a multi-year, industry award winning company that is your all-in-one roofing and solar energy provider. Headquartered in Columbus, OH and locations in Cincinnati, Cleveland, Dallas, Austin, Pittsburgh, and Tampa. With 50 years of combined roofing and solar energy experience; Lifetime Quality Roofing is insured, bonded, and a nationally recommended roofing company. Come be a part of our expanding and evolving team!
We’re looking for a skilled, telephone-forward customer service professional for our Columbus branch to handle all retail calls for the area. The right candidate for this role will have tangible experience, is highly motivated, and capable of working autonomously in coordination with the company’s process.
Responsibilities:
- Calling and scheduling appointments with existing customers
- Organizing the collections process and orchestrating the timeline for collecting checks
- Confirm and document checks collected from customers
- Proactively facilitate the check collection process
- Communicating and answering all questions around invoicing for customers
Qualifications:
- Experience as a CSR or related work history
- Strong communication and engagement ability
- Working knowledge of basic computer software systems
- Ability to learn and master new software systems quickly
- Excellent time management and organizational skills
- Comfortable working professionally over the phone with a personable demeanor
Benefits:
- Medical, Dental, Vision, STD, LTD, Life and AD&D
- 401k
- Paid time off
Job Summary
Full Time
$35k-44k (estimate)
10/11/2023
06/24/2024
The job skills required for Customer Experience Representative include Customer Service, Coordination, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.
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