Full Job Description

Are you GOAL driven, MOTIVATED and have at least 2 years of leasing experience? Are you looking to advance into the next rewarding level of your career? If you answered YES then look no further!

We are currently seeking an Assistant Manager for one of our properties located in the Riverside area. Under the general supervision of the Property Manager, the Assistant Manager will assist with the overall daily operations associated with running of the apartment community.

Job Duties and Responsibilities:

Daily interaction with current, prospective residents and vendors

Assist in all aspects of leasing to include touring, answering phones, appointment settings, lead tracking, creative marketing, update online ads and post daily, open/close vacant units, set up/remove mini models, accept and process applications, place marketing banners, balloons or flags daily.

Collect and process rent payments and move in monies

Preparation of daily correspondence such as pay or quit notices, delinquent, resident violations, general and renewal notices/letters.

Complete resident move-in and move-out’s in compliances with company procedures

Conduct daily property walks and unit inspections, maintaining the safety and security of the apartment community at all times

Enter/create daily work order submissions, follow up on completion and ensure resident service satisfaction

Develop and utilize resident retention programs

Complete daily and weekly reports

Respond promptly to resident complaints, concerns or request.

Effectively communicate to residents on any required vendor/maintenance repairs

Communicate effectively to Property Manager and Maintenance Supervisor on any property safety or resident concerns.

Complete and maintain monthly required online training courses

Attendance and punctuality are an essential job function

Exercise confidentiality, keep business and resident matters private - if unsure communicates with the Property Manager or Regional Manager

Willing to assist in covering other properties as needed and as directed by the Property Director and or Regional Manager

All other duties assigned by Property Manager and or Supervisor

Minimum Qualifications:

A minimum 2 years of experience in property management field

High school diploma or equivalent required; some college preferred

Competence in operation of telephone, scanner, copy machine, calculator, computer, keyboard, two-way radio

Skilled in Microsoft Outlook, Word and Excel preferred

Yardi experience preferred**

Proficient in reading and writing English

Excellent organization skills; attention to detail, strong professional verbal and written communication skills

Experience in sales, marketing and apartment management and personnel management

Strong customer service, problem solving, organizational, and time management

Ability to handle and prioritize multiple projects, meet established deadlines

Valid Driver License

Candidate will be required to pass a background and drug screening

We are an Equal Opportunity Employer (EOE)'

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Customer service: 2 years (Required)
• Property Management: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person