Reporting to the Nurse Manager/Supervisor, this role will coordinate with NPS providers and practice staff to provide ongoing support and communication to Chronic Kidney Disease (CKD) and/or End Stage Renal Disease (ESRD) patients as part of NPS’s Value Based Care (VBC) team. The Coordinator acts as a single point of contact to coordinate resources for NPS VBC programs and NPS patients.

Essential Duties and Responsibilities:

• Perform care coordination activities, such as performing outbound calls and responding to inbound calls from patients, providers, and other teammates in regards to patient care. Completes non-clinical pathways & screenings. Escalates to AP or Provider as needed.
• Assists with the referral process by pulling EHR data reports to review status, coordinating provider appointments and monitoring referral reports
• Helps identify and manage program components onsite at practice locations. Works with front desk, medical assistants, physicians and other practice staff to coordinate survey administration and manage other activities as program requires.
• Acts as subject matter advisor to teammates on navigating required program components.

Qualifications for the Care Coordinator:

• Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook
• At least 2 years of experience in a professional office environment
• High School Diploma
• Patient Care Technician or Administrative Assistant experience in dialysis preferred
• Medical Experience highly preferred

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits