Davidson Hospitality Group is Hiring a Front Desk Supervisor-Hyatt Regency Cincinnati Near Cincinnati, OH
Who We Are...
What does working at Hyatt Regency Cincinnati mean to you? Clientele are hungry for life and eager to savor new experiences, bring your Cincinnati charm and smile to Hyatt Regency Cincinnati! We are the only hotel in the Cincinnati / NKY region awarded Cincinnati EnquirerTop Workplaces 5 years in a row!
What You’ll Be Doing...
The Front Desk Supervisor will assist in the supervision of the front desk staff to ensure guest service and operations meet standards. This position works the front desk as needed, trains staff, and responds to more complex questions and exceptions. Will organize, confirm, process, and conduct guest check-in/out, room reservations, requests, changes, and cancellations. Secure payment, and verify and adjust billing, activate and distribute room keys, process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
What We Are Looking For...
Prior cash handling experience necessary
High School graduate or G.E.D. equivalent
Ability to communicate effectively with the public and other Team Members
Read, write and speak English fluently
Six months Front Desk experience
Strong computer skills
Benefits…
In keeping with the company’s heritage of delivering value to its owners and team members, Hyatt Regency Cincinnati & Davidson Hospitality offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Free meals when working
Hotel Discounts: Hyatt & Davidson
Paid Time Off (vacation, sick, bereavement, and Holidays)
Three Tiers of Medical Coverage / Vision / Dental Insurance
Home & Auto insurance / Legal Assistance / Pet Insurance
Employee Assistance Program / Emergency Travel Assistance
401K Match / Tuition Reimbursement
About Us… Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.