You haven't searched anything yet.
Consulting Operations Manager at the Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College
The Consulting Operations Manager at the Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College will be responsible for all program administration and daily operations of our Business Consulting programs, including the Gig-Hub program, Amplify Davidson, and other business consulting projects at the Hurt Hub. The goal is to deliver efficient, high-quality service to our students, clients, faculty and staff, focusing on our objective to provide exceptional experiences daily, and adhering to our values of freedom, inclusion, and integrity. This role will evolve as our client base grows.
Through our consulting programs, we provide strategic guidance to businesses looking to grow revenue and customers, while cultivating high-performing teams. Today, we do that by providing consulting services through individual "office hours" up to engagements over several months. Our consulting services embody the core values and mission of the Hurt Hub connecting business owners with Davidson College students, faculty, and staff to drive innovation and growth in an ethical manner in our community.
This role is responsible for representing our consulting offerings on campus and in the community, matching clients to new consulting opportunities, processing required paperwork to onboard student, staff and faculty consultants and getting projects ready to launch, serving as the main contact during projects with clients, and facilitating billing and payments. The Consulting Operations Manager will be responsible for keeping impeccable records of consultants and clients, project management, billing, client satisfaction and net promoter scores, and generating reports as requested. This person will play a key role on the Hurt Hub@Davidson team focused on expanding our successful consulting programs, impacting the lives of hundreds of students, faculty, staff, and entrepreneurs seeking the best support to grow their businesses.
Top candidates will have "fun doing the impossible" and will embody an entrepreneurial spirit, enjoying the process of testing, learning, and iterating to develop initiatives to help fulfill Davidson's statement of purpose - to assist students in developing humane instincts and disciplined and creative minds for lives of leadership and service; and, the Hurt Hub's vision to provide access and exposure to innovation and entrepreneurship for all. They will have exceptional attention to detail and comfort with data, have experience communicating and working with people from all backgrounds, and be willing to contribute their innovative ideas to help grow our consulting programs. Moreover, they will also have an unwavering focus on inclusion, equity, ethical behavior, and high quality standards.
Responsibilities:
Program Administration:
Marketing & Client Relationship Management
Role Requirements:
Role Qualifications:
Reports to: W. Spencer Mitchem Director of Innovation and Entrepreneurship at the Jay Hurt Hub for Innovation and Entrepreneurship.
About our programs:
The Gig-Hub program offers Davidson students the opportunity to engage in paid short-term real-world projects with a diverse range of clients. This project-based work provides clients additional capacity to complete a new or ongoing project while allowing students to expand their skill set. As part of the Gig-Hub program, we also offer the opportunity for clients to engage with first-generation Sophomore students at Davidson for a cohort program called NEXT Level. NEXT Level provides pro bono consulting services to our community while helping students develop professional skills and their network.
Amplify Davidson is a collaborative community initiative, formed through a partnership between the Town of Davidson and the Jay Hurt Hub for Innovation and Entrepreneurship which seeks to support the growth of Davidson small businesses and equip residents to thrive as entrepreneurs. The initiative aims to ignite the growth of existing small businesses through a multifaceted approach, encompassing skills-based educational programming, access to business consulting, and a commitment to providing underrepresented business owners with subsidized talent.
Ask Me Anything Hours are held daily and by appointment with the Hurt Hub Leadership staff and through partnerships with local business service providers such as attorneys and CPAs/Financial Advisors. These services are offered pro bono and are held in person or online.
Psychology Practicum 291 is a semester-long class that provides consulting services in the areas of industrial and organizational psychology, working with clients on issues such as team development, culture, organizational structures, onboarding and training, and the like. A team of four Davidson Psychology majors and two faculty members conduct qualitative analysis, and then provide a report of observed themes and strategic recommendations for interventions to accomplish the organization's goals.
As a part of your application materials, a resume and cover letter are required. Information about how to submit the application documents can be found at Davidson is strongly committed to achieving excellence and cultural diversity, and welcomes applications from women, members of minority groups, and others who would bring additional dimensions to the college's mission.
Full Time
Retail
$101k-134k (estimate)
04/28/2024
06/27/2024
carlyerger.com
Charlotte, NC
<25
Retail
The job skills required for Consulting Operations Manager include Planning, Leadership, Problem Solving, Customer Service, Continuous Improvement, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Consulting Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Consulting Operations Manager. Select any job title you are interested in and start to search job requirements.