Client: Our client offers telehealth and patient longitudinal care services to various partners within the healthcare ecosystem. The system highlights important business and data events to facilitate coordinated care and enable more timely advanced analytics. When considered collectively, these events offer insight into the progression of individual patient journeys and can help predict future healthcare requirements for those patients.
Project overview: DataArt is assembling a team for an incipient project with a modern stack and microservices architecture. The service runs on both Web and Mobile applications. The client is looking to architect and build a complex platform to support multiple telehealth solutions. This is a unique situation when modernization is practically a green field with an opportunity to design things right.

• Position overview: As the Senior Program Manager you will report to the Director of Product Operations and play a central role in managing our Product delivery within the Enterprise Platforms organization and with client's partners. Through quantitative and qualitative measures, you will convert product priorities into tactical execution plans and manage timelines and progress. Working closely with market-facing teams, you will optimize key aspects of our Product delivery from requirements through delivery, and work with Product Managers and Engineering leaders to optimize and unify throughput.
• The Senior Program Manager will drive value to our customers and team members in a timely manner by managing delivery, providing coaching, and driving transformation with high quality. This versatile role will be part project and program manager, part Agile practitioner (RTE, Scrum Master, Agile coach), process improvement engineer, change manager, and part consultant.
• We are looking for someone well-versed in connecting people and organizations and identifying, managing, and simplifying complex interdependencies. This role will leverage expertise rooted in industry best practices, internal knowledge, and organizational navigation skills.
• This role requires either an Active Public Trust Clearance or the ability to obtain a Public Trust Clearance.
• The estimated salary range for this position is 108,000 USD to 140, 000 USD per year.

• Responsibilities: Become a subject matter expert in delivers products to its clients
• Provide ongoing updates on progress, risks, change management, and issue resolution
• Makes connections across teams and work streams to drive identification and facilitation of interdependencies.
• Navigates dependencies across complex matrixed organizations and internal, client, and third-party technical delivery teams.
• Accountable for defining the program structure and creating a single, unified plan to deliver on the program requirements.
• Facilitates decision-making and clarity on objectives, priorities, and measures.
• Maintains scope documentation and decision logs to provide clarity to program stakeholders.
• Accountable for identifying, assessing, and mitigating program risks and issues, and removing impediments.
• Develops presentations and communications related to program delivery or program management practices that incorporate complex strategy and a clear understanding of corporate communications theory and practice.
• Explains information and persuades others in complex situations. Effectively interacts, negotiates, and influences project teams and business partners to deliver acceptable solutions and results.
• Understands the key business drivers as they relate to programs. Adapts to the various internal procedures and forms close links with the business partner representatives, ensuring that the key issues of cost, time, scope, and above all, client satisfaction, can be realized.
• Drives decision-making and issue resolution utilizing actionable data and metrics.
• Manages vendor relationships and holds strategic partners accountable to meet defined commitments.

• Requirements: Team leadership
• Ability to design and implement an optimized framework for solution delivery
• Ability to respond to requests for new technology deployments with project estimates and participate in the prioritization of new work Ability to expand program management operating practices and assist with PM talent acquisition
• Ability to coach junior program managers and training program management competencies to internal resources
• Ability to collect and communicate qualitative/quantitative data on program management effectiveness and quality
• 7-10 years in Solution Delivery (project, program, product delivery)
• Exceptional project and program management abilities; ability to influence without direct authority
• Strong understanding of software development processes. Experience with agile software methodologies
• Strong understanding of product management processes
• Demonstrated examples of exceptional emotional maturity and EQ
• Software/SaaS and Healthcare Program Management experience
• Exceptional business acumen; proficient in business language, market drivers, and addressing constituent needs
• Healthcare delivery and privacy knowledge (HIPAA, SOC2, GDPR, FHIR, WCAG, etc.)
• Worked in small start-ups and larger environments, adept at scaling and building organizational capabilities, processes, and tools
• Outstanding organization and communication skills
• Passionate team player
• Fluency in Project Management Tools (SmartSheet, Jira, Confluence)
• Strong Analytical Skills with Experience in Google Analytics and Looker (or similar BI tool)