Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention, and product enhancement. We are currently seeking a Senior Account Director - Demand Generation.

The Senior Account Director position is responsible for developing and maintaining key client relationships after the initial sales have closed. This position is also responsible for growing new business, retaining existing customers, and supporting the Sales team's growth goals. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance.

Essential Job Functions:

1. Maintain primary responsibility for key client relationships.
2. Responsible for retention of key accounts through service, and for growing the business in coordination with the Sales team.
3. Develop and maintain expertise on assigned clients and their business.
4. Build effective partnership relationships with key individuals including the decision-makers within the appropriate segments.
5. Coordinate client updates with Sales team in the customer relationship management (CRM) system.
6. Manage expenses wisely.
7. Be responsible for maintaining account relationships.
8. Manage client expectations while working to create a feeling of mutual respect between the Company and the client.
9. Direct programs from start to finish, including obtaining cost estimates, preparing contracts, and developing procedures to assist in the organization of information (critical paths, status reports).
10. Communicate client objectives for each program and be able to translate difficult and technical needs to Operations for the successful execution of the program.
11. Maintain extensive knowledge of all Company products, services, and systems to successfully service and cultivate accounts.
12. Take initiative to enhance knowledge of the relevant vertical market industry, in addition to maintaining an extensive knowledge of the Direct Marketing industry in general.
13. Travel 10 to 25% of time.

Knowledge, Skill, and Abilities:

1. Analytical, decision making, and problem-solving skills.
2. Product and project management skills.
3. Proven key account management, negotiating, and presentation skills.
4. Must be able to handle difficult situations; make decisions, sometimes with incomplete information; and deliver unfavorable news in a professional, results-oriented manner.
5. Ability to communicate with individuals at all levels in the Company and with business contacts outside the Company in an articulate, professional manner.
6. Strong verbal and written communications.
7. Self-initiative, professionalism, leadership, and interpersonal skills.
8. Ability to work effectively and contribute within a team environment and with clientele.
9. Ability to build and sustain trust among customers and colleagues.
10. Ability to make independent choices regarding matters of significance to business operations.

Education, Experience, and Certification:

1. Bachelor's Degree in related field of study or equivalent required.
2. 7 to 10 years of sales or account management experience required.
3. Direct marketing experience is preferred.