Service Technician

Major Areas of Responsibility:

• Travels the contiguous United States with a Service Technician II or higher to gain on the job training.
• General understanding of functionality of Electrical and Mechanical components on products.
• Troubleshoots existing products for electrical and/or mechanical failures yielding a solution to the client under the supervision of a Service Technician II or higher.
• Execute Calibrations and Preventive Maintenance in the field per Darwin’s SOPs under the supervision of a Service Technician II or higher.
• Maintains cleanliness of worksite while servicing stability chambers.
• Assists in Quality Control if needed under the direction of the QC and Service Managers.
• Completes weekly reports on time per manager’s direction.
• Perform reach-in installations and provide customers with formal training.

Job Requirements

• Broad knowledge and experience in: refrigeration, electrical assemblies, mechanical components and electronics
• Above average skills in: Customer communication, documentation, computer literacy
• Demonstrated ability to: Communicate effectively with other employees, use of hand tools
• The ability to travel 75% of the year.

Education and Experience

• Specialized training in: Refrigeration and Electronic Technology
• High School diploma

Other requirements:

• Driver’s License
• Pass a pre-employment drug screen
• Consent to perform a criminal background check