Overview

This is a remote position

The ACO Medical Assistant is a vital member of the ACO Department’s multidisciplinary Care Management team, supporting the preventative care and chronic condition outreach programs for D-H attributed patients. Through patient engagement and EMR utilization, the ACO Medical Assistant acts as a liaison between the patient, care management team and payor to improve patient outcomes and our ability to meet value-based payment and performance activity targets.

Responsibilities

Qualifications

• Graduate of an accredited Medical Assistant Program required.
• Strong knowledge in Microsoft Office applications including Word, Excel, Outlook and PowerPoint required.
• Excellent interpersonal, customer service and communication skills, both written and verbal.
• Excellent time management and organizational skills.
• Ability to work independently as well as in a team environment.
• Preferred Qualifications:
• Previous experience in outpatient ambulatory care setting.
• Experience in supporting clinical quality programs e.g. HEDIS, Care Coordination or Chronic Disease Management.
• Ability to participate in role development and adapt to role changes as they evolve.

Required Licensure/Certifications

• American Association Medical Assistants (AAMA) certified - CMA designation OR American Medical Technologists (AMT) registered – RMA designation OR Certified Clinical Medical Assistant (CCMA) plus 2,000-hour Dartmouth-Hitchcock Workforce Readiness Institute (D-H WRI) registered apprenticeship program – CCMA designation.
• Current BLS certification required.
• Current CPR certification required.