Overview

2 swing shifts during the week and every other weekend

Assists all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately.

Responsibilities

Qualifications

• High school graduate or equivalent required.
• Previous satisfactory work experience in telecommunications, hospital, clerical/reception, or customer service preferred.
• Proficiency in basic computer skills.
• Ability to successfully complete required training.
• Outstanding interpersonal communication and customer service skills and ability to work both independently and as part of a team required.
• Knowledge of call center telephone systems preferred.
• Strong organization, initiative, problem solving skills and attention to detail desired.

Required Licensure/Certifications

• None