About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Work-from-home days
• Safe work environment

Position Title: Donor Relations Manager

Reports to: US Director

POSITION SUMMARY The Donor Relations Manager is part of the development team and responsible for implementing the donor relations strategy in conjunction with the US Director. The Donor Relations Manager supports the development team’s efforts to broaden Danita's Children/Hope for Haiti Children's Center, Inc. (DC/HFHCC) donor base. The Donor Relations Manager is responsible to ensure effective data management and reporting and donor stewardship efforts. The primary purpose of this position is as follows: 1) coordinating and executing the operational aspects of donor relations, including child sponsorship; 2) implement donor relations activities and engage with donors as part of larger development plan; 3) ensure tracking of donor relations activities; 4) contribute to direct response plans and activities making recommendations for improving program results; 5) promote and manage sustainer program; 6) assist with research; 7) coordinate with Communications Director to implement e-marketing and social media campaigns as they relate to individual giving; and 8) assist with administrative duties as needed.

ESSENTIAL FUNCTION/RESPONSIBILITIES

• Implement and assess an overall donor relations strategy that supports the short- and long-term fundraising goals in conjunction with the US Director
• Establish and manage information-tracking processes regarding acknowledgement, recognition, ongoing communications and continued cultivation of past and current donors to enhance their relationship with DC/HFHCC and increase the likelihood of continued contributions.
• Manage sustainer program, including promotion, tracking, stewarding and providing monthly acknowledgements.
• Produce weekly/monthly donor reports for CEO, Vice-President, and US Director
• Respond to a variety of inquiries regarding interest in supporting the organization and provide annual fundraising support to the organization, such as donor-driven campaigns and events.
• Assist with individual giving appeals, in collaboration with consultants, vendors and the development team. Strengthen giving circles that generate annual support through stewardship.
• Manage CRM database and online profiles, including Charity Navigator and Guidestar.
• Maintain physical and electronic donor communication materials and inventory of general development team supplies.
• Answer general donor phone and email inquiries.
• Be available and willing to perform other tasks as assigned by direct supervisor.

Please note this job description is not designed to cover or contain a comprehensive listing of activities. DC/HFHCC is a collaborative organization that relies on teamwork.

MINIMUM REQUIREMENTS

• Strong communications and interpersonal skills
• Exceptional project management, organizational and time management skills, with an ability to prioritize and manage multiple projects simultaneously, seeing projects to completion on deadline and with quality
• Creativity as well as analytical ability to maximize program outcomes and track for strategic and process improvements
• Self-motivated with the ability to work independently, as well as effectively as part of a team, instilling confidence and trust among fellow staff and external constituents
• Strong writing skills, including the ability to proofread and edit content
• High ethical standards, discretion, and confidentiality in working with donor information
• Proficiency with Microsoft Office suite required, especially Microsoft Excel (pivot tables, lookups, and formulas)
• A passion for the organization’s mission
• Ability to work well within a diverse team and across departments

PREFERRED QUALIFICATIONS

• Bachelor’s Degree
• Experience with CRM software and internet-based communications and research tools

TO APPLY Submit a cover letter, resume and 3 references to usoffice@danitaschildren.org. Please note Donor Relations Manager in the title of the email.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Franklin, TN 37064: Relocate before starting work (Required)

Work Location: Hybrid remote in Franklin, TN 37064