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To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers’ interactions with Daniels Health are seamless from communicating to scheduling, issue resolution and fact-finding;
you will do it all! An essential service provider to Healthcare, Daniels Health was founded with the vision of making healthcare safer and for the last 20 years in the United States we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.
This is our why , our how is delivering the highest standard of service we can; you will be joining a team passionate about service excellence.
What will your job involve?
Who are we looking for?
Someone with a can-do attitude who has a passion for problem-solving and delivering a great customer experience. As the interface with our customers, you will be the critical bridge between customer expectations and service excellence we’re looking for someone who is diligent and self-driven but also brings a friendly and relatable dynamic to our team.
Here’s some of the skills and attributes that would make you a great fit candidate :
Hear from Director of Customer Experience as he shares why you should join our customer service team : $20 - $20 an hourIf this sounds like the role for you, or somebody you know then we look forward to speaking with you!To find out more of what a day in the life with our customer service team looks like visit https : / / www.
danielshealth.com / customer-service
Last updated : 2024-03-22
Full Time
Ancillary Healthcare
$38k-47k (estimate)
03/24/2024
04/11/2024
danielshealth.com
WALTON, KY
200 - 500
2002
$200M - $500M
Ancillary Healthcare
The job skills required for Customer advocate include Customer Service, Problem Solving, Communication Skills, Billing, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advocate positions, which can be used as a reference in future career path planning. As a Customer advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advocate. You can explore the career advancement for a Customer advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.