Edelman believes that business has an opportunity to deliver both economic and societal benefits. Today’s consumers more than ever before, expect – and demand – of companies that they lead with purpose, that they stand for something bigger. Which is why we partner with our clients to put sustainability and ESG at the heart of business and brand. Not bolted on, but built-in. Beyond reputation and risk management, to leadership and growth. From leading brands and companies to cutting-edge nonprofits, Edelman helps our clients drive meaningful change to positively impact their business, consumers, and the world –through sustainability, ESG, brand purpose, corporate citizenship, reporting, and more. 

Edelman’s Social Impact & Sustainability team has an exciting opportunity for a Senior Account Supervisor. This position will play a key role on our Social Impact & Sustainability team, focusing on communications strategy and execution, advisory services, stakeholder engagement, outreach, and new business development.

Responsibilities:

The Senior Account Supervisor (SAS) is responsible for managing teams’ client service performance. The SAS should understand Edelman’s variety of approaches and capabilities and be able to recommend appropriate strategies and tactics to clients and lead focused teams on project implementation. Expected competencies include: 

Client and Project Oversight:

• Leads research, planning and development of comprehensive integrated communications marketing campaigns, advisory service engagements and nonprofit relations
• Develop frameworks, programs and partnerships to build authentic and measurable corporate sustainability and ESG/impact programs 
• Oversees account team work quality and operational performance, ensuring deadline adherence, reaction to industry trends and ensuring plan execution maps to client objectives within budget 
• Builds strong relationships with clients, supporting or serving as day-to-day lead across workstreams 
• Provides strategic counsel on CSR/ESG strategy and communications in real time to clients
• Builds relationships with third-party thought leaders and internal business partners to meet client needs 
• Produces high-quality, internal and external communications content, including memos and written recommendations 
• Drive media relations, including creating and driving outreach plans, message development, management of events, and spokesperson support
• Serve as a sustainability, social impact, and/or ESG subject matter resource and expert to other Edelman account teams
• Demonstrates influence with clients and other stakeholders, selling in ideas, approaches and new services 
• Addresses client issues thoughtfully, respectfully and effectively

• Supervises staff by motivating, coaching, consistently providing actionable feedback, and holding team members accountable, as well as participating in regular and annual performance reviews 
• Sets achievable goals and tasks for direct reports; delegate opportunities and provide resources for staff to meet their goals; consistently measure and reward goal achievement 
• Resolves conflicts as they arise with respect and diplomacy

• Drives business growth through introducing clients to new capabilities, building a network of industry contacts and participating in relevant professional organizations; aid in new business research and proposal preparation 
• Initiates new business process, including identifying new business opportunities and helping lead the RFP response process 
• Demonstrate behaviors consistent with Edelman’s values (Relentless Pursuit of Excellence, Freedom to be Constantly Curious, Courage to do the Right Thing) and Code of Ethics and Business Conduct 
• Demonstrates an expert-level understanding of today’s corporate sustainability/ESG landscape and the implications for clients and key trends shaping our clients’ businesses

• At least 6-8 years of relevant experience in Communications Marketing and/or related fields
• A bachelor’s degree or equivalent work experience

• Ability to manage and thrive in a fast-paced environment
• Ability to manage and thrive in ambiguity
• The Senior Account Supervisor should have an understanding of basic public relations tools and how they are used and an expert-level grasp of corporate sustainability including issues such as circular economy, climate change, brand purpose and social impact platform building, sustainable food systems, clean energy/cleantech, ESG and/or sustainable finance. They should have a passion for high-quality work, solid research, writing and editing skills, the ability to develop relationships with media and apply experience and initiative in leading advisory service projects and developing traditional and digital communications strategies. Professional services or agency experience is strongly preferred.

#LI-JLF

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

For more information please visit: www.edelman.com

Click here to view a short video about life at Edelman.

Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law. 

Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.