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Overview
The Patient Financial Counselor serves as point of contact for patients for financial matters related to access to services and engagement throughout their financial experience at Dana-Farber Cancer Institute (DFCI).
Reporting to and with direction from the Access & Financial Engagement Supervisor, the Patient Financial Counselor is responsible for ensuring complete and accurate patient registrations, answering general insurance coverage questions, providing clear and accurate financial information and options, assisting patients with applying for MassHealth, selecting plans, preparing self-pay estimates, and collecting deposits and payments.
This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI.
This position's work location is partial remote with two or three days per week remote. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
With direct supervision, the Patient Financial Counselor:
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Full Time
$45k-56k (estimate)
05/01/2024
05/20/2024
dana-farber.org
MILFORD, MA
3,000 - 7,500
1947
DAWN KERIVAN
$1B - $3B
Ambulatory Healthcare Services
The following is the career advancement route for Patient Financial Counselor positions, which can be used as a reference in future career path planning. As a Patient Financial Counselor, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Financial Counselor. You can explore the career advancement for a Patient Financial Counselor below and select your interested title to get hiring information.
If you are interested in becoming a Patient Financial Counselor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Financial Counselor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Financial Counselor job description and responsibilities
A Patient Financial Counselor offers financial advice and assistance to patients regarding medical bills.
03/07/2022: Austin, TX
Financial counselors work for hospitals where they provide patients with cost estimates prior to admission and advise them on paying for services.
01/21/2022: Stockton, CA
On site patient financial counseling services for hospitals and health systems educates patients on their financial options.
02/17/2022: Milwaukee, WI
Maintains a close working relationship with the staff of the assigned clinical departments to ensure clear communication and handling of all patients’ financial needs.
02/09/2022: Elkhart, IN
Financial counselor help patients navigate the hospital’s credit policy and financial assistance program.
01/28/2022: Greenville, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Financial Counselor jobs
Uninsured patients will be reminded of the opportunity to apply for financial assistance.
03/20/2022: Appleton, WI
Serves as an advocate to the patient to educate them on what to expect regarding financial matters.
02/03/2022: Cleveland, OH
Rather than focusing on the provider’s knowledge, patients mostly talked about their hopes for a compassionate provider who would address their concerns.
01/23/2022: Erie, PA
Minimum 1 year experience as a financial counselor is a plus.
01/29/2022: Bakersfield, CA
Good counselors are able to customize their approach for each and every person they work with based upon that person’s background, personality and struggle.
03/25/2022: Newport News, VA
Step 3: View the best colleges and universities for Patient Financial Counselor.