General Summary:

Responsible for supervising the programs and activities of Rail Central Support personnel involved with repair and inspection of Revenue Equipment for Dallas Area Rapid Transit's (DART) Fleet Services Division.

Essential Duties and Responsibilities:

• Performs routine supervisory duties related to maintenance service functional area of assignment; provides support on special maintenance projects.
• Schedules work on shift, makes assignments to best utilize workforce to meet Rail Services Goals and Objectives. Verifies daily time worked by assigned staff.
• Supervises repair and service of electronic revenue collection equipment, electronic destination signs. Assists staff with diagnosis of repairs.
• Interviews, selects, develops, trains, supervises, evaluates, counsels, and if necessary, recommends termination of subordinate personnel in accordance with established policies, procedures, and guidelines to include EEO/AA program goals and objectives.
• Opens work orders and checks recent repair history using computer terminal.
• Authorizes and verifies requisitions for parts and supplies. Makes an inventory of parts and materials.
• Ensures appropriate records are maintained pertaining to work performed.
• Understands, executes, and recommends changes to policies and procedures established by senior management.
• Promotes established safety programs and takes precautions to ensure appropriate procedures are followed by staff in use of DART owned tools, shop equipment, and service vehicles.
• Perform other related duties as assigned.

Minimum Knowledge, Skills, and Abilities Required:

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

• Associates from an accredited college or university or an accredited technical program in Engineering, Electrical, Electronic Technology, or related field.
• Five (5) years of progressively responsible experience in electronic repair and maintenance in a technical environment including experience in a maintenance area on equipment. (e.g., coach maintenance, heavy equipment, LRT vehicle, or maintenance support equipment) utilized within DART Fleet Services to include two (2) years of experience overseeing the work of support staff and/or subordinate staff.
• Valid Texas Driver’s License with, no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) consecutive months in order to operate DART vehicles.
• Applicants and employees in these designated safety-sensitive positions are subject to DOT/FTA regulations which include DOT pre-employment drug testing and random alcohol and drug testing as a condition of continued employment.
• Ability to work irregular hours and irregular days off.
• Physical ability to be mobile and very frequently, more than 50% of work time, occasionally lift objects weighing up to fifty (50) pounds such as parts, small hand tools, and equipment repair equipment.
• Must work in a safe manner and constant state of alertness.
• Proficiency of PC software applications to include Microsoft Office or other related software applications.
• Ability to use Fleet service equipment, machinery, tools, fire, and shop safety devices.
• Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.
• Ability to step up to conflicts, seeing them as opportunities. Read situations quickly. Good at focused listening. Can hammer out tough agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.
• Ability to practice attentive and active listening. Has the patience to hear people out. Can accurately restate the opinions of others even when he/she disagrees.
• Ability to create a climate in which people want to do their best. Can motivate many kinds of direct reports and team or project members. Can assess each person’s hot button and use it to get the best out of him/her. Pushes tasks and decisions down. Empowers others, Invites input from each person and shares ownership and visibility. Makes each individual feel his/her work is important.
• Ability to make good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment). Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time. Sought out by others for advice and solutions.
• Ability to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.

Working Conditions:

Works in an environment where there is exposure to dust, noise, or temperature. May be exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Pay Grade:

Commensurate with education and experience.

Posting End Date: January 25, 2024

JR101387