Description

Dale Hardware, a member of ACE Hardware, and one of the largest independently owned and operated hardware retailers in the USA, is looking for cashiers to join our store. We are well known for our legendary customer service, superior products, and being a leader in the community. Find out why we have been consistently voted a Best Place To Work!

Job Responsibilities:

• Smile and make all customers feel welcome by using customer's name and/or a friendly greeting.
• Respond quickly and graciously to customer needs and requests such as price checks or carry-outs.
• Thoroughly understand and proficiently process all POS procedures including gift cards, bank cards, coupon redemption (manufacture and in store), check payments, ROA's and special orders.
• Efficiently handle phone calls, pages over PA system and able to monitor calls being on hold.
• Respect the customer's time by offering to take messages or transfer to voice mail instead of placing a call on hold. Offer to make keys while customer shops.
• Monitor shopping carts and basket levels to ensure they are easily available for customer convenience.
• Follow all procedures related to key cutting.
• Thank the customer for shopping with us and give them the feeling we appreciate their business.

Benefits

• Perks for working at Dale Hardware include a generous 25% in-store discount on all products. Paid company charity events, BBQ's and more.
• Paid Training is also given to all new team members. This includes development classes, career path training & hands-on home improvement knowledge classes with instructors.
• Wellness Benefits are available for all full time team members. These benefits include Health (Kaiser), Dental, Vision, 401(k) and more!

Job Qualifications

Job Qualifications:

• Prior customer service experience, preferably in a retail hardware store or other hardware related industry