• Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support ensuring the completion of selection/sales for all customers. Where applicable utilizing Auto-CAD Project Management.
• Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow lead and ensure tracking/follow up and sales closure. Reports sales closures monthly.
• Prospects for new business with an emphasis on Custom Builders and Residential Designers. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes, in CMT.
• Maintains showroom samples and merchandising including ordering, receiving, and maintaining samples and displays. Ships customer samples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors, to keep current on design and product offerings and complies with Marketing’s standards for proper merchandising of showroom, including new product launches and drops.
• Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.

• Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.

• Sales/Customer engagement/Customer service.
• Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking. Ability to approach unfamiliar situations and conceptualize a range of creative and imaginative solutions with ease, using creative skills to document and sell them to client.
• Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus. 
• Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.

Job Summary