4 Customer Service Representative II Jobs in Williston, VT

SORT BY

SET JOB ALERT

OFF

Details...

Customer Service Representative II

Dal-Tile

Williston, VT | Full Time

$36k-45k (estimate)

7 Months Ago

TSA Customer Service Representative

Staples Retail

Williston, VT | Full Time

$27k-34k (estimate)

3 Months Ago

Customer service representative

U-Haul

Williston, VT | Full Time

$36k-45k (estimate)

2 Months Ago

Customer Service Representative - State Farm Agent Team Member

Meghan Corbett - State Farm Agent

Williston, VT | Full Time

$52k-68k (estimate)

3 Months Ago

Customer Service Representative II

Dal-Tile Williston, VT

$36k-45k (estimate)

Full Time | Durable Manufacturing 7 Months Ago

Save

Dal-Tile is Hiring a Customer Service Representative II Near Williston, VT

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions.

Primary Objective

To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues.

Major Function and Scope

Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management in a call center environment.

Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution).

Responsible for keying in orders, processing faxes and preparation of reports.

Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.

Responds to customer needs.

Participates in special projects and performs additional duties as required.

Experience and Knowledge Required

High School Diploma or GED equivalency required.

1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.

showroom experience and design experience would be a plus.

Competencies

Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities and manage time effectively. Ability to work in a fast-paced environment.

Other Pertinent Job Information

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

#LI-JS1

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$36k-45k (estimate)

POST DATE

10/08/2023

EXPIRATION DATE

06/01/2024

WEBSITE

daltile.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1947

CEO

JOHN TURNER JR

REVENUE

$1B - $3B

INDUSTRY

Durable Manufacturing

Related Companies

SR DIRECTOR MANUFACTURING

Dal-Tile

Full Time

$137k-171k (estimate)

Just Posted

WAREHOUSE ASSOC II - SSC

Dal-Tile

Full Time

$36k-43k (estimate)

1 Day Ago

Material Handler II - Inventory Control

Dal-Tile

Full Time

$37k-46k (estimate)

1 Day Ago

The job skills required for Customer Service Representative II include Customer Service, Call Center, Problem Solving, Written Communication, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.

Customer Service View Jobs

Call Center View Jobs

Problem Solving View Jobs

Written Communication View Jobs

Coordination View Jobs

For the skill of Customer Service

Assistant Innkeeper

The Wilmington Inn

Other | Part Time | Temporary

$34k-44k (estimate)

1 Day Ago

For the skill of Call Center

Call center

Hamdan Resources

Full Time

$40k-50k (estimate)

1 Week Ago

For the skill of Problem Solving

Boiler operator

Columbia Forest Products

Full Time

$46k-63k (estimate)

1 Day Ago

The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.