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Service Coordinator

Sioux Falls, SD | Full Time

Job Description

The primary responsibility for the Service Writer (Coordinator) is to provide quality customer service and organization to the service area. Utilize excellent communication with customers to ensure they are helped and service is performed in a timely manner to meet DFP standards.


  • Service department sales, estimating and purchasing.
  • Follow up on open parts orders and lead times.
  • Correspond with customers and vendors regarding open orders.
  • Work closely with Service Manager and Service Technicians.
  • Review open order report on a regular basis and follow through to ensure timely and accurate completion.
  • Assist with inside sales and counter sales overflow if needed.
  • Other duties as assigned by management.

Highly motivated self-starter; excellent communication skills; proficient at planning and organization; strong mechanical background; hydraulic background preferred.

Job Type: Full-time


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday


  • Service writing: 1 year (Preferred)
  • Hydraulics: 1 year (Preferred)
  • Mechanical knowledge: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

Company Overview

  • Website
  • Headquarters LINCOLN, NE
  • Size 100 - 200
  • Founded 1991
  • Type
  • Revenue <$5M
  • Industry Business Services
  • About dakota fluid power
  • Dakota Fluid Power, Inc. is your complete source for Fluid Power Solutions & Services. At DFP, we will help you solve your most important fluid power challenges by providing you with innovative products, technical expertise and a well-stocked inventory. It is our goal to provide unparalleled customer service, unsurpassed quality and competitive prices on all the products and services we provide. Dakota fluid Power customer service centers provide: Complete Hydraulic Services, Component Sales, Hose Assemblies, Systems Engineering, Component Repair, Machine Shop Services & Field Service. Each cu ... stomer service center is staffed with specialists uniquely qualified to assist customers with product selection and project advice. Our customer service centers throughout the Midwest maintain large in-stock inventories of pumps, motors, valves and accessories. Service Capabilities: Dakota Fluid Power offers every aspect of Fluid Power Services from oil conditioning to complete system modification. We have the largest staff of Certified Professional Service Technicians in the upper Midwest. Each customer service center provide in-house component repair and testing, complete cylinder rebuilding, installation and start-up assistance, as well as fully equipped service trucks for your on-site troubleshooting and repair needs. Design and Engineering Services: Our design and engineering staff provides complete hydraulic system and electronic controls integration. At DFP, we can assist you with systems design, engineering support, prototype development, on-site start-up, testing and troubleshooting. Dakota Fluid Power's unique strengths are comprised of our ability to come together as a team utilizing shared resources, as well as technical and hydraulic expertise, to ensure that your needs are met on time and on budget. We have branches in Sioux Falls, SD, Aberdeen, SD, Rapid City, SD, Fargo, ND, MInot, ND, Mandan, ND, Lincoln, NE, La Crosse, WI & Grand Rapids, MN. More

Skills for Service Coordinator

The job skills required for Service Coordinator include Customer Service, Self motivated, Responsibility, Inside Sales, Health insurance etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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Career Path for Service Coordinator

The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

How to Become a Service Coordinator

If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1 Understand the job description and responsibilities of a Service Coordinator

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Step 2 Knowing the best tips for becoming a Service Coordinator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Service Coordinator

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