Kitchen Crew Member

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Quickly and accurately prepare food products following restaurant, health, and safety standards
• Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
• Complete assigned preparation work for stocking and setting up grill area
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!

Chill Crew Member:

Assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Essential job functions include, but are not limited to:

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements

• Must be able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Must be able to travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift.
• Must be able to work in and out of different temperature ranges.
• Must be able to stand for long periods of time.
• Must be able to read order monitors, and recall and communicate products and contents.
• Must practice established food handling procedures and meet any local health regulations.
• Must exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person