JOB SUMMARY

The Farm Systems Support Technician is a key member of an important team. This position provides telephone and remote assistance and technical support for customers and team members. The Farm Systems Support Technician will also configure computers, cameras, routers, switches, and other network equipment for new installations. The Technician will maintain our documentation by updating it as equipment is configured and auditing it as it is used in the course of providing technical support. The Technician processes incoming inventory, assists in maintaining accurate inventory counts, and participates in the reconciling of physical inventory with data in the inventory program.

Extensive training and mentoring will be provided to ensure success and support long-term growth.

REQUIRED QUALIFICATIONS

• Building systems within and deploying Azure AD.
• Server computer specification and setup. Windows Server licensing.
• Capable with PowerShell scripts. VPN packages and VLAN configurations.
• Working knowledge of Microsoft Office suite.
• Associates degree in Information Systems, or equivalent experience is desired.
• Previous experience in technical support, repairing Windows computers, networking, and network device configuration.

WORKING CONDITIONS

• Primarily office environment.
• Occasionally outside auditing mobile inventory

MENTAL AND VISUAL DEMANDS

• Ability to use a computer and telephone several hours a day in an office environment.

PHYSICAL ACTIVITIES AND REQUIREMENTS

• Ability to sit, stand, kneel, and lift up to 50 pounds as needed.