GENERAL PURPOSE
Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the
delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service.
Communicate frequently with peers, supervisors, and others.
• Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering
to all safety practices
• Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing
homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers
and walk-ins) in a safe and timely manner
• Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery
delays to management due to road conditions, accidents or breakdowns
• Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel
cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)
• Collect empty cases
• Provide merchandising support based on customer requirements and promote the addition and sales of new
products if appropriate
• Communicate effectively and maintain good relations with customers, resolve customer complaints, and report
any problems to the driver supervisor or manager
• Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check,
etc.) and maintain a clean vehicle
• Ensure load is properly secured prior to travel and at each stop and make adjustments when needed
• Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including
delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports
• Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports
• Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control
and company distribution procedures; document condition of freight before departure
• Attend all driver workshops and training sessions
• Use company supported applications or systems properly
• Represent DFA positively and professionally at all times during interactions with customers or other individuals
• The requirements herein are intended to describe the general nature and level of work performed by employee,
but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as require