The Assistant Store Manager is responsible for generating sales and providing a wonderful & cheerful customer experience in our retail stores. In addition, they will help build a strong store strategy in order to achieve goals, and help align the team around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, and visual merchandising, the ASM will be a critical partner in achieving store objectives and developing the team. The ASM will be expected to model effective sales techniques and lead by example in all areas.

Responsibilities:

• Achieve and exceed the personal sales and productivity goals as a store and individually, helping model and develop those skills on the team

• Effectively drive business and create sales strategies to maximize sales, provide an exceptional customer experience, and maintain key performance indicators

• Effectively capture client information including phone, email and address

• Be a quick thinker who listens to the customer and can identify their needs and overcome objections, if raised

• Demonstrate a thorough understanding of store merchandise, pricing model, and layout of the salesfloor and stockroom

• Maintain the housekeeping and visual merchandising standards of the store

• Proficient in various computer systems and applications such as the POS, CRM systems and inventory management systems

• Safeguard the store’s inventory by adherence to the company’s loss prevention program

• Follow all store operational policies and procedures