Position Summary:

The Salesforce Platform Architect Lead provides technical leadership and architectural guidance for Salesforce solutions within the organization. This role is responsible for ensuring that Salesforce implementations align with the overall enterprise architecture and business strategy, while also leading a team of Salesforce architects. The individual will collaborate with cross-functional teams, stakeholders, and partners to design and oversee the implementation of scalable and robust Salesforce solutions.

Position Responsibilities May include; 

• Strategic Leadership: Define and communicate a vision for the Salesforce platform in alignment with the company’s overall IT and business strategy.

• Architectural Oversight: Lead the architectural design, development, and deployment of the Salesforce platform solutions. Ensure best practices are followed and architectural standards are adhered to.

• Team Lead: lead and mentor a team of Salesforce architects, ensuring continuous skill development, workload balance, and overall team health.

• Collaboration: Work closely with business leaders, stakeholders, and IT teams to translate business requirements into Salesforce solutions.

• Solution Design: Oversee the design of integrated solutions that may span multiple platforms and applications, ensuring inter-operability and scalability.

• Stay Updated: Monitor Salesforce's evolving capabilities and trends in the ecosystem. Ensure the organization maximizes the value from updates and new features.

• Governance: Establish and enforce Salesforce architectural standards, guidelines, best practices, and approved patterns.

• Performance Tuning: Ensure solutions are optimized for performance and user experience.

• Risk Management: Identify potential technical risks and provide mitigation strategies.

• Vendor Management: Collaborate with third-party vendors and partners to ensure cohesive integration and alignment with architectural standards.

• Perform other tasks as assigned

Nature & Scope:

• Applies advanced knowledge of job area typically obtained through advanced education and work experience

• Manages projects and processes while working independently and with limited supervision

• Coaches and reviews the work of lower-level professionals 

• Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions

Knowledge & Skills:

• Deep understanding of the Salesforce platform, including its capabilities, limitations, and integration patterns.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent interpersonal and communication skills.

• Knowledge of other enterprise IT systems, middleware, and database technologies.

• Experience with Agile and DevOps methodologies.

Experience:

• Proven experience in a leadership role related to Salesforce or other CRM platform architecture.

• 10 Years of experience in the Salesforce ecosystem.

• Deep understanding of Salesforce architecture, design patterns and best practices with extensive experience designing solutions, leading architectural discussions

• May hold advanced certifications such as Salesforce Certified Architect (CTA) or Salesforce Certified Domain Architect

Education/Certification:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

• Salesforce Architect certifications (e.g., Application Architect, System Architect) are highly desired.

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

• Occasional travel may be required for meetings, trainings, or conferences.

• Potential for remote work

Reports To: Director of IT and Director, Business Systems or Director, Platform Owner Salesforce

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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