Description

The Shipping Coordinator acts as the main point of contact for the warehouse. This role is responsible for coordinating inbound and outbound shipments and traffic to ensure the internal and external customer needs are met with appropriate and excellent service.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for coordination of receiving and shipping customer orders.
• Responsible for proper Documentation for outbound shipments
• Direct vendor communication for local needs in the framework of National and Regional service providers for LTL, FTL, Parcel and Drayage. 
• Distributes relevant KPI data for branch vendor management 
• Coordinates internally and executes addition of new truckers to software tools (Ex Works and DrayMaster).
• Responsible for managing external and internal claims
• Performs common warehouse administrative tasks, such as taking physical inventory, issuing inbound/outbound documentation and shipping documents.
• Collaborates with all departments within the branch and the company at large, as necessary.
• Produces and issues customer invoices.
• Verifies supplier costs and makes corrections as necessary.
• Performs other duties as required and assigned.

Requirements

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• High school diploma or its equivalent.
• 3 year of experience working in a distribution center or warehouse setting preferred.
• 3 year of freight International and Domestic forwarding or logistics experience preferred.
• Experience in working with Warehouse Management System preferred
• Demonstrated language proficiency (oral, comprehension and written) in English.
• High level of attention to detail.
• Excellent computer literacy skills and proficiency with Windows programs, specifically Word and Excel.
• Accurate data entry skills.
• Great organizational, multi-tasking and time management skills.
• Excellent customer service and communication skills.
• Enjoys working as a part of a team.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• No heavy lifting is expected; although exertion of up to 50 pounds of force may be required on occasion.
• Manual dexterity for the use of common office equipment, such as computers, copiers, fax machines, etc.
• Sitting for extended periods of time is common.
• Hearing and vision within average range to receive ordinary information and to prepare or inspect documents.
• This position is performed in a traditional office setting.
• Travel is not required.
• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.