Description

The Air Manager is responsible for managing the Air Export and Import Department and ensuring excellence in customer service and operations while optimizing profitability. This position is also responsible for managing and leading the staff of the Air Export and Import Department and acts as a back-up for the Air freight department if needed.

• Supervise workforce and mentor the Air Export and Import Department staff.
• Responsible for full compliance with Customs/TSA and other government agencies which have functions or duties related to all export and import activities and administrative laws & regulations.
• Work with the Sales Team to build account bases and file counts, while maintaining the highest level of customer service.
• Work with internal partners to increase and develop our consolidation program.
• Continue to build our Dachser relationship with multiple airlines.
• Review existing business to increase the margin per kilo through improved buying.
• Provide Quality training, while also maintaining a policy of zero defects.
• Performs other duties as required and assigned.

Requirements

• BS/BA degree preferred or equivalent related work experience.
•  5 years of experience working in freight forwarding, or a related discipline, with progressive supervisory and/or management responsibility.
•  Strong knowledge of Air Export, Air Import & TSA and IAC regulations and documentation.
•  Strong working knowledge of related operations programs.
•  Hazmat certification preferred.
•  Excellent carrier/vendor negotiation skills.
•  Professional demeanor, including excellent written & verbal communication skills. 
•  Stellar organizational skills and the ability to meet deadlines.
• Proficiency in Windows programs, specifically Word and Excel.