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The Learning and Development Manageris responsible for the oversight of the day-to-day operations and overall success of the dental office in the various markets to ensure the continuity of operational success. The Learning and Development Manager serves as a subject matter expert, leads training and development of the Operations Managers and staff within the region.
The Learning and Development Manager is responsible for providing support to Operations Managers to meet financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance, employee engagement, provider engagement, and financial performance. Responsible for practice operations systems and provides support to all functioning areas, including administrative support to the front and back office.
This support is crucial to the delivery of the company's mission of helping children achieve a lifetime of great oral health.
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Major Duties and Responsibilities:
Develops relationships of trust and advocates for patients, supported doctor(s) and staff.
Builds a culture of excellence, engagement and compliance. Serves as liaison between non-clinical support functions (HR, compliance, billing, etc.) and in-office personnel.
Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures.
Performs additional duties as assigned.
Responsible for onboarding and training of new Operations Managers.
Support and assist Operations Managers in implementing office policies to establish best approaches which result in achievement of performance goals, including patient satisfaction, access, employee engagement, provider engagement, financial performance and successful growth.
Support and assist Operations Managers to meet or exceed annual NPS targets through implementation and sets action plans as needed.
Support and assist Operations Managers to ensure that needed information and documentation is provided to support revenue cycle activities.
Support and assist Operations Managers in reporting any safety-related incident in a timely fashion, including workers comp, through the appropriate tool; attends all safety-related training programs; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
Supports and assists Operations Managers in staying current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
Supports and assists Operations Managers in monitoring and ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
Completes all company mandatory modules and required job-specific training in the specified time frame.
Full Time
$109k-144k (estimate)
03/15/2024
05/13/2024
The job skills required for Learning and Development Manager include Continuous Improvement, Leadership, Problem Solving, Coaching, Planning, Training and Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Learning and Development Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Learning and Development Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Learning and Development Manager positions, which can be used as a reference in future career path planning. As a Learning and Development Manager, it can be promoted into senior positions as an Organizational Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Learning and Development Manager. You can explore the career advancement for a Learning and Development Manager below and select your interested title to get hiring information.
If you are interested in becoming a Learning and Development Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Learning and Development Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Learning and Development Manager job description and responsibilities
Learning and development managers are responsible for the creation and delivery of bespoke training programmes.
02/16/2022: Houston, TX
They create and execute learning strategies and programs and evaluate individual and organizational development needs.
03/13/2022: Providence, RI
L&D managers implement various learning methods companywide (e.g. coaching, job-shadowing, online training).
01/31/2022: Springfield, MO
They also assess the success of development plans and help employees make the most of learning opportunities.
03/26/2022: Oklahoma City, OK
Help managers develop their team members through career pathing.
01/26/2022: Charleston, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Learning and Development Manager jobs
Track budgets and negotiate contracts.
03/31/2022: Pittsfield, MA
Hire and oversee training and L&D Specialists.
01/19/2022: Passaic, NJ
Familiarity with e-learning platforms and practices.
01/27/2022: Pensacola, FL
Get licenses and certifications.
03/29/2022: Mesa, AZ
Design and deliver e-learning courses, workshops and other trainings.
02/17/2022: York, PA
Step 3: View the best colleges and universities for Learning and Development Manager.