Hours: Monday to Friday, 7:45 AM - 5:00 PM

iKids Pediatric Dentistry and Orthodontics has an exciting opportunity for a Front Desk Coordinator to join our team! As the primary point of contact for our practice, the Front Desk Coordinator plays a crucial role in ensuring exceptional customer service and smooth operations in the front office. If you have a passion for providing outstanding patient care and enjoy working in a collaborative team environment, we want to hear from you!

Responsibilities:

• Manage all front office functions to ensure a positive experience for patients, parents, and guardians.
• Prioritize patient satisfaction and address inquiries and concerns with professionalism and empathy.
• Coordinate appointments and manage scheduling efficiently.
• Maintain organized and accurate patient records.
• Assist with insurance verification and billing as needed.
• Provide support to other team members as required.
• Ability to travel between multiple locations.

Requirements:

• Minimum high school diploma or equivalent.
• At least 2 years of experience in a professional, medical, or dental environment with direct customer service.
• Bilingual proficiency preferred.
• Strong interpersonal and relationship-building skills.
• Customer service-oriented with a pleasant demeanor at all times.
• Excellent written and verbal communication skills.
• Outstanding organizational skills with strong attention to detail.
• Ability to multitask and prioritize job duties effectively.
• Proficiency in PC skills and willingness to learn new programs as required.

Benefits:

At iKids Pediatric Dentistry and Orthodontics, we value our team members and offer a comprehensive benefits package, including:

• Paid Time Off.
• Paid Holidays.
• Medical, Dental, and Vision benefits.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• 401K retirement savings plan.
• Short and Long Term Disability Insurance.
• Life Insurance coverage.
• Opportunities for community involvement and giving back.

If you're looking for a rewarding career where you can make a difference in people's lives and thrive in a supportive team environment, we would love to meet you! Apply now to become part of the iKids family.