Company Overview

D1 is passionate about impacting and changing lives. The D1 culture is TEAM-focused and character-driven. D1 is athletic-based performance training for ages 7 through professional, and adults. At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 TEAM Members are the catalysts for our fulfillment of that promise. Our mission is to provide the best-in-class service and experience at all times. By doing so, we empower our athletes to improve themselves by efficiently and consistently reaching their goals. Our D1 TEAM members take a personal stake in the lives of our athletes, learning their names and goals. D1 TEAM members are a part of a positive culture and the best training environment in the industry. D1 Team members are integral to the success of our D1 athletes and brand as it continues its rapid growth.

Job Summary

Dependable, High-energy, positive, enthusiastic, and customer-focused professional to join our Front Desk team. This position involves exemplary customer service experience, attention to detail, and passion for service. Superior oral and written communication skills.

*Two shifts available: 5am – 9am – or – 4pm – 8pm,.

Responsibilities

· Complete Opening/Closing Checklists
· Ensure bathrooms and lobby are clean and stocked·

Learn the D1 brand and be able to answer all customer support questions for current and potential athletes·

Answer phone calls and take messages for Recruiters and Management·

Check athletes into workouts and ensure accurate attendance tracking·

Keep fridge and shelves fully stocked with food, drink, clothing·

Maintain inventory for cleaning supplies, D1 gear, and products·

Process all ancillary purchases in MBO·

Make sure all accounts are properly noted

Benefits/Perks

• Free membership in a state-of-the-art facility.
• Employee bonus structure
• Motivate and inspire all to be their best and achieve their goals in a positive TEAM environment and culture
• Bonus based on performance
• Opportunity for advancement
• Training & development

Qualifications
Dependable, organized, and responsible

• Must be a high-energy & positive individual
• Must have 3 years in customer service. Luxury brand or hospitality experience preferred.
• Must have 1 years in a customer service setting ideally in the fitness industry.

Compensation: $10-12 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180 in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 20 per week

Schedule:

• Evening shift
• Morning shift

Work Location: In person