Do you like helping others? Are you a positive go-getter? Do you like a fun environment? Is your customer service greeted with a smile? If you are looking to be a part of a dynamic team and enjoy the business world of project creation, working with contractors and providing excellent customer service, we have a place for you!

Ankmar Garage Doors, a DH Pace Company, Inc. in Colorado Springs, Colorado is seeking an Entry Administration Support to help back our team. You will be a great representation of our company by communicating with our residential and commercial customers, as well as supporting all admins.

This position requires excellent computer skills with the ability to multi-task in a fun fast-paced working environment. If that is you, we need you to join our team!

Job Responsibilities:

• Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service, and gather information from the customer to ensure accuracy for our technicians.
• Enter detailed information in the service ticket that allows the dispatcher to match the best qualified technician to the customer's need
• Represent the company in a professional manner with good internal/external customer service and verbal communication skills
• data entry (of all aspects)
• other duties as assigned

Job Requirements:

• High School Diploma or equivalent
• Detailed oriented team player with good interpersonal skills
• Ability to multi-task and work efficiently in a fast-paced work environment
• Must be proficient in Microsoft Office
• Computer proficient
• Positive Attitude

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with 2023 company-wide sales of $1 billion.

Our benefit offerings include:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Pay range for this position: From $20 an hour based on experience.

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)