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Cynet Systems
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Credit And Collections Analyst - Remote / Telecommute
Cynet Systems Carmel, IN
$60k-79k (estimate)
Contractor | IT Outsourcing & Consulting 10 Months Ago
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Cynet Systems is Hiring a Remote Credit And Collections Analyst - Remote / Telecommute

Job Description:
Responsibilities:
  • Must be able to prioritize work to achieve or exceed stated collection metrics.
  • Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO.
  • Ensres timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities.
  • Proactively contact customers concerning collections of past due receivables.
  • Provide phone support by handling incoming calls from sales offices and customers on a variety of items.
  • Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel.
  • Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program.
  • Recommends changes to existing program where warranted; exceptions are corrected and/or brought to the attention of Management.
  • Prepares and recommends over line approval requests.
  • Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolios.
  • Tracking and ensuring timely clearing of these disputed items is required.
  • Initiates and maintains follow-up to ensure all operating and action conditions placed on approved credit files are completed within established time frames.
  • Compiles all information necessary to comply with and complete reporting in a timely and effective manner.
  • Follows up on legal documentation required for a given customer account.
  • Manage risk management for accounts & projects with a given level of authority once training is completed.
  • Complete waivers of lien as required to obtain payment from customer.
  • Running credit reports and calling for credit references as needed.
  • Make decisions to hold and release orders based on credit line exposures and risk determination.
  • Create work out plans for financially distress customers that mitigate loss exposure.
  • Maintains open communication and good working relationships with Manager and fellow teammates to ensure fulfillment of the Credit Americas goals and objectives.
  • As required, perform all other related functions and projects as assigned.
  • Demonstrated proficiency in financial analysis and credit recommendations ensuring compliance with company credit policies.
  • Maintain additional high profile portfolios in additional to standard assigned portfolios.
  • Participate in special projects and UAT testing scenarios as assigned, developing key relationships with internal stakeholders.
  • Compile reports, as directed, for special project and portfolio performance to management; providing analytical support in an accurate and timely manner.
  • Provide additional guidance and direction to teammates in execution of department goals in team environment.
Position Requirements:
  • BS/BA in Finance, Accounting, or other Business degree.
  • Equivalent work experience would be possible alternative.
  • Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants and customers.
  • Must exhibit a solid professional business image with a team-player attitude.
  • Ability to negotiate and effectively communicate judgment decisions required.
  • Excellent written and oral communication skills required.
  • Must be detail-oriented and organized.
  • PC literacy required including Microsoft office tools (Excel, etc.).
  • Strong customer service and general office experience preferred.
  • Related work experiences with risk analysis and receivable collection a plus.

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$60k-79k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

10/22/2024

WEBSITE

cynetsystems.com

HEADQUARTERS

ARCOLA, VA

SIZE

500 - 1,000

FOUNDED

2010

CEO

ASHWANI MAYUR

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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