Are you a highly organized individual with a passion for coordinating and managing projects? Do you have experience in the disaster restoration, commercial cleaning, construction or insurance industry?

If yes, we have the perfect opportunity for you!

We are a leading disaster restoration company, and we are seeking a talented Production Coordinator to join our dedicated team.

If you thrive in a fast-paced environment, have a passion for customer service and have a knack for ensuring seamless project execution, then this position is tailor-made for you!

What You Will Be Doing

Our Production Controller performs administrative tasks related to customer calls, job monitoring, tracking, documentation and audits of jobs.

• Answering calls and routing to appropriate team member
• Creating and maintaining a Central Job File for each job and ancillary files where needed
• Ensuring the Project Managers maintain complete and accurate data to enable efficient and effective production management
• Professionally and effectively addressing customer and adjuster concerns and following through to resolution
• Assisting in project tracking and reporting
• Inputting data, managing and uploading files

What You Need for this Position

• Previous office / administrative experience
• Prior admin experience within disaster restoration, commercial cleaning, construction or insurance
• Familiarity with DASH and other restoration industry programs is ideal (Xactimate, MICA, XactAnalysis, Xactware)
• Strong written and verbal communication skills
• Excellent customer service and attention to detail
9 hours ago