Role: VITA - Service Now Solutions Architect - TWO ROLES! (735805)

Job Id : 735805

Positions : 2

Location: Richmond, VA 23225

Work Mode: Hybrid

Interview: Both Web Cam and In Person Interview

Client : -VITA-(Virginia Information Technology Agency)

Client State: Virginia

Rate Range : $70-$75Per Hr, C2C Or 1099

ABOUT THE ROLE (this is not a traditional technical architect-related role) pls read detail below for a better understanding of this role:

Responsible for using the State convenience contract with Xerox to provide print services to VITA and other interested agencies. Agency is eliminating one of their towers and have to create this service as a result.

ABOUT THE ROLE

Position is responsible for using the State convenience contract with Xerox to provide print services to VITA and other interested agencies.

Candidate must have good knowledge of contact for new services, issues, inventory management, ticket management, vendor management, and data for billing purposes. Documented experience with print services.

Understands asset management and correlated billing processes. Ticket management experience using ServiceNow.

Vendor management experience to include SLAs, performance, billing and invoice reconciliation.

Knowledge & Ability:

Self-starter who can excel in a team environment of an aggressively growing and dynamic enterprise.

Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.

Driven and able to work with minimal supervision and under specific deadlines.

Experience working with suppliers with demonstrated benefits to the business through strong relationship management.

Skilled in oral and written communication as it pertains to technical information.

Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.